What this guide covers
Choose chat when you need help narrowing down what matters.
Choose intake when you already know the timeline and key symptom facts.
If you are documenting symptoms for someone else, the intake form is often faster.
01
When chat works better
Use the chat mode when the story still feels messy. It asks one thing at a time, which is useful when you are unsure what details matter or when the symptom picture is changing while you type.
- You are unsure how to describe the symptom
- You want the tool to guide the follow-up questions
- You need help separating the main issue from side details
02
When structured intake works better
Use the structured intake form when you already know the main complaint, age, timeline, temperature, or red flags and want the output quickly. It is especially useful when documenting symptoms for a child, parent, or partner.
- You already know the timeline and main complaint
- You want to submit everything at once
- You are preparing a concise note before contacting care